When was the last time that you had a significant one-to-one conversation with another person?  By significant, I mean the conversation...

If you consider yourself a nice person, you may be a bit taken back by the title of this article. You need to know my definition of NICE....

What would you like to increase in your team? Perhaps you would like to see more cooperation, collaboration and ownership. You might...

You are a busy business owner or manager. You day is filled with customers, invoices, expenses, collection s, inventory, marketing, more...

I remember when my son Nathan started working with me many years ago. He has moved on to greener pastures, but it was an unforgettable...

Do you believe it is a good idea to be friends with those you lead? Maybe you are a manager or business owner, and you wonder if it is...

It is a common question I receive as a business coach; ”How do I handle my overflowing e-mail?” I am NOT going to give you an IT solution....

I like to get attention with provocative statements. Hard work, though it is important, is not the key to success. Think about it. ...

People, people, people. “My business would be great except for the employees and the customers!” I agree that working effectively with...

People often ask me to recommend a time management system, and I typically share some familiar options. I am curious about why they are...

I recently met with a business owner that has operated a residential service business for over 20 years. He has about 10 employees, and...

If you are a business owner or manager, I’m sure this title caught your attention. You did read it correctly; your expectations of your...

Are you frustrated with people not following instructions? Is a lack of accountability an issue at your workplace? Are folks dropping...

The ultimate respect you can give another person is the gift of listening. The pace of modern life is crazy. People exchange...

Spouses, friends, vendors, customers, employees, family …… we all carry expectations of other people. I want to propose that...

Many people go through life in a clutter and swampy mess. They can’t find things, and they are often frustrated and overwhelmed. Their...

I don’t understand my employees! It’s just hard to find good people these days. It is certainly true that you may need to have better...

Here is an interesting definition of a true business: “A true business is a commercial, profitable enterprise that works without the...

What makes a beautiful musical performance? A great song, played/sung by a great artist, with a great orchestra or band. What makes a...

What is the difference between manager and leader, and why does it matter? It makes for an interesting business discussion, but if you...