First impressions. It is a topic worth considering if you want to attract and retain great customers. How do you and your team currently...

What experience are you creating for your customers? Is it average, boring, and mediocre? Or is it astounding, amazing, and...

I get this request from time to time “Dave, can you help me believe in myself?” My response is a question; “Why do you want to believe in...

As a business mentor, time management is a top ranking issue for those I serve. One of the top challenges is allowing interruptions. Here...

If you are in sales, and most people are, then here are eight common mistakes, and what to do about it. #1) NOT LISTENING – You fix this...

If you read and study success literature, you have likely heard the personal growth philosophy of BE DO HAVE. I like to present it as a...

I love sales and salespeople. My dad was a master salesperson and sold telephone book cover advertising for years and had great success....

This article is specifically for two types of people; the person who has to sell and doesn’t love it, and the person who is responsible...

Customer service in today's marketplace is at an all-time low. That means that it is relatively easy to meet customer expectations! If...

A hot air balloon, unbound and not weighted will go up. Up is its natural state. So what keeps a hot air balloon down? Tethers and...

Perhaps one of your responsibilities in business is to sell. I have a small but powerful mind shift that will transform your sales...

How do you feel about goal setting? Is it an enjoyable experience, or an activity you avoid? You’ve likely heard about the “power” of...